· waiving customer cost-sharing for
all COVID-19 treatments through May 31, 2020;
· partnering with Buoy Health to provide
a free, web-based interactive triage tool that assesses COVID-19
risk and will be available at Cigna.com;
· deploying hundreds of Cigna doctors
and nurse practitioners to join the team of health care
professionals at MDLIVE
This
further expands Cigna's numerous efforts to help our customers
and communities shared with you last week.
What
does this mean for you and your customers?
· Effective today, Cigna will waive Medicare
Advantage customer cost share for both in-network and
out-of-network treatment related to COVID-19 through May 31, 2020.
· All COVID-19 treatments
and services will be considered in-network and benefits will be
provided at the contracted rate for in-network providers or 100%
of Medicare, as applicable.
Cigna
is proud to lead the industry in its response to
COVID-19. For additional information, visit our Medicare
COVID-19 public resource site here or go to Cigna.com and click COVID-19 Resource
Center.
If
your customers have any questions, they can contact Customer
Service at 800-668-3813 for detailed information about their
Cigna Medicare Advantage plan. We are there for them.
If
you have any questions, do not hesitate to reach out to your
Account Manager, your Broker Sales Rep or the the Cigna Agent Resource
Line (CARL) at 866-442-7516 or CARL@Cigna.com. Our entire team is
here for you!
