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Medicare Offerings

We will be sending out any information regarding carrier specific updates on the COVID-19 situation and also any general Medicare guidelines as it pertains to your clients. CMS.gov offers updates almost as soon as there is any Presidential mandate or change. We encourage you to sign up for the emails online. Sign up.

CMS NEWS: President Trump Expands Telehealth Benefits for Medicare Beneficiaries During COVID-19 Outbreak

The Trump Administration today announced expanded Medicare telehealth coverage that will enable beneficiaries to receive a wider range of healthcare services from their doctors without having to travel to a healthcare facility. Read more.

Effective March 17, 2020, Social Security Offices Will Only Offer Phone Service

All local Social Security offices will be closed to the public for in-person service starting Tuesday, March 17, 2020.  This decision protects the population we serve—older Americans and people with underlying medical conditions—and our employees during the Coronavirus (COVID-19) pandemic.  However, we are still able to provide critical services. Read more.

Medicaid Telehealth Guidance

As a companion piece to the earlier released Medicare Telehealth Guidance, the Centers for Medicare and Medicaid services today released Medicaid Telehealth Guidance to states. Read more.

Capital BlueCross — Prepared to Serve Your Needs

It is important for you to know that Capital BlueCross is well prepared to continue serving the needs of our employer groups and members as the nation continues to manage the COVID-19 pandemic. Thanks to proactive and strategic planning, we are effectively functioning as we execute our business continuity plans and move most of our employees to working remotely. Read more.

Cigna covers cost of COVID-19 tests for customers

To support our commitment to give peace of mind to those we serve, Cigna is taking important measures to address risks associated with COVID-19. Read more.

UPMC Health Plan Helps Members Through the Coronavirus Pandemic

UPMC Health Plan is committed to continuing to provide our members with world class information, assessment, and treatment related to coronavirus (COVID-19). Read more.

Aetna | COVID-19 info | Telephonic enrollment (RATE) - Webinars | e-Kits

As we continue monitoring the outbreak of the coronavirus, also known as COVID-19, we remain focused on the health and safety of our members and agents. As an agent, you play an important role in keeping members informed. Read more.

Cigna | Temporary contact request for commission-related questions

We're following the recommendations of the Centers for Disease Control and Prevention's (CDC) for social distancing, and Cigna’s Medicare Advantage teams are working remotely when possible to practice social distancing in efforts to curb the spread of COVID-19. Read more.

Highmark Update: COVID-19 Telemedicine and Virtual Medicine Services for ASO and Fully Insured Customers

This email applies to ASO and Fully Insured clients, including Medicare Advantage, and ACA members. We wanted to make you aware that Highmark is expanding the scope of its temporary COVID-19 Relief Program, effective immediately for 90 days (as of March 13, 2020). Read more.

Highmark Update: Watch Highmark’s Recorded Webinar: ‘COVID-19 Updates’

To help keep you up-to-date on how Highmark is supporting its members and providers during the COVID-19 situation, we have created a recorded webinar for you to watch, listen, and learn more. Read more.

Highmark Updates: COVID-19 Updates

As the COVID-19 situation continues to evolve, we want to remind you that Highmark is still accepting applications and we want to provide you with some information on how you can continue business compliantly. Read more.

Excellus BlueCross BlueShield Medicare Broker News Vol. 2 No. 3: Update On COVID-19 (Coronavirus)

We know there are many ongoing questions regarding coronavirus disease 2019 (COVID-19) and how it impacts everything from your businesses, your groups and even your own families. Read more.

WellCare: COVID-19 Response and Process Change

Thank you for all that you do to transform the health of our communities and your dedication to our underserved and vulnerable populations, particularly in this time of uncertainty.  Read more.

Cigna | Special Election Period in effect for entire US

This is an important announcement for all agents who offer Cigna Medicare Advantage products to their customers. On March 16, a Federal Emergency Management Agency (FEMA) State of Emergency was declared by the President of the United States for all stateson 03/16/2020 due to COVID-19/Coronavirus. Read more.