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Principal

NOVEMBER 2025

Introducing a new EAP provider—effective January 1

We’re excited to share that as of Jan. 1, 2026, the employee assistance program (EAP) for your clients with short-term and long-term disability will be provided by ComPsych GuidanceResources^®. This transition offers valuable advantages for both employers and employees, providing enhanced benefits and assistance.

ComPsych provides 24/7 support for employees and their families through multiple channels to access licensed professionals via phone, mobile app, and other online tools.

All EAP services now include:

Counseling services per person, per issue, per year—Individuals can connect with a licensed professional anytime, day or night, for multiple issues if needed.
Coaching—Users have access to certified coaching services that address mental health, physical health, and overall well-being.
Work life services¹—Individuals can access comprehensive support services that include legal and financial guidance, identity theft resources, and practical assistance with daily needs. This includes help with housing searches and connecting people with care services for children, elderly family members, and pets, among other valuable resources.
Computerized cognitive behavioral therapy (CCBT)—Users have access to digital, self-serving modules to guide sleep, relaxation, meditation, and more. This digital guidance process is interactive and offered in multiple languages.
Enhanced online capabilities—The GuidanceNow^SM app and GuidanceResources^® website provide a digital experience with the opportunity to explore journey options, browse content (assessments, Q&As, podcasts, and articles), and find and schedule local counseling.

Learn more about EAP services from ComPsych

Impacted employers will receive communication about this change in mid-November. All groups currently receiving Magellan EAP services will automatically be transitioned to ComPsych on Jan. 1, 2026.

Questions?

Visit our FAQ or watch this video for more details.

Let’s connect.
Contact me about your group benefit needs.

Earle King, Sales Executive - Group Benefits
Principal^®
(610) 331-6433
king.earle@principal.com

¹ Not available in New York.

Insurance products issued by Principal Life Insurance Company^®, a member of the Principal Financial Group®, Des Moines, IA 50392.

For financial professional use only. Not for use with the public. Some linked materials may not be approved for use in all states.

Principal^® has arranged with ComPsych to make its employee assistance program (EAP) available to employees with select group coverage insured by Principal Life Insurance Company®. EAP is not part of the insurance contract or policy and may be changed or canceled at any time. Not all services available to group policies issued in New York. ComPsych is responsible for all EAP services provided through this program. ComPsych is not a member of the Principal Financial Group ^®.

Principal^®, Principal Financial Group^®, and Principal and the logomark design are registered trademarks of Principal Financial Services, Inc., a Principal Financial Group company, in the United States and are trademarks and service marks of Principal Financial Services, Inc., in various countries around the world.

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EC5363 | 10/2025 | 4922336-102025 | SFMC 71335