Guidance and deadlines for end of AEP enrollments

The 2018 Annual Election Period (AEP) ends Thursday, December 7. This means all Medicare AEP marketing efforts must cease on that date. Please make sure you follow the guidelines below when submitting your final AEP enrollments to us. Remember, we’re here to support you!

Best practice: Submit enrollments electronically

To ensure you submit enrollments timely, we encourage all agents to submit enrollment electronically using the Ascend Virtual Sales Office app. If you don't have the Ascend app, you can request access, and find how-to resources and 2-minute video tutorials, on Producer World. 

With the Ascend app, you can also use the new improved e-kit option. E-kits allow you to provide a full and compliant enrollment kit to every prospect -- and receive credit for the sale -- all without leaving your office during the hectic end of AEP period). Watch an e-kit training video.

Instructions for submitting paper applications

Review instructions for submitting applications by mail and fax (and email, for Aetna enrollments only).

How to check status of applications on Producer World

Step 1: Log into Producer World.

Step 2: Select “Individual Medicare” in the black bar at the top.

Step 3: Next, click the “Reports” tab in the middle of the page.

• For Aetna application status, click the orange “Access Aetna Reporting” button. From there you can view the Pending Application report for pending applications or the Medicare Book of Business report for approved/enrolled members.
• For Coventry application status, click the orange “Access Coventry Reporting” button. Next, you'll need to login to App Tracker with your Coventry agent writing number and password. Then select the “Reports” tab to pull the various Coventry report options.

Sell 18 this AEP to achieve 2018 Front Runner status

You can become a 2018 Front Runner broker by selling 18 or more 2018 Aetna or Coventry MA/MAPD and PDP enrollments during the AEP. 2018 Front Runners earn FREE Aetna Individual Medicare certification in 2018 — a $175 value. Download a flyer for details.

What's new for 2018? Resources For Living^SM

Resources For Living is a unique and complimentary program exclusively for your Aetna and Coventry MA/MAPD clients. Learn how the program works. You can also download a flyer from the Aetna Medicare Marketing Studio to share with clients.

Grow your business with referrals

We offer an easy referral program for writing agents who wish to refer clients to enroll in an Aetna or Coventry Individual Medicare plan (MA/MAPD, PDP). Through this program, you can earn a one-time referral fee for each referred client who chooses to enroll. Here’s how the referral process works and how you can earn a referral fee.