Enrollment Center Holiday Hours

  • Friday, December 18th: 8AM - 4PM
  • Thursday, December 24th: 8AM - 3PM
  • Friday, December 25th: Closed
  • Thursday, December 31st: 8AM - 3PM
  • Friday, January 1st: Closed

UPMC Producer Update 12/9/2014 - Individual Quoting Changes/Enhancements

Due to the large volume of quoting activity, and in order to efficiently process your UPMC Individual Advantage Sales, please take note of the following changes. Click here to read more.

Capital Blue Cross Incorrect Copays on Individual Product ID Cards

2015 copay amounts were inadvertently included on some of the 2016 Individual Product Member ID cards released to renewing, as well as new members. Click here to read more.

Highmark Agency Action Alert - Dec. 9, 2015

This week's Agency Action Alert covers the following topics: Updated identity protection talking points, Communications for individual members with 2016 effective dates. Click here to read more.

2016 Product Information

Find all the current product information on our website. Click here to read more.

Agents and Brokers: Week 4 of the Open Enrollment Webinar Series Slides Available

The webinar slides from the November 24, 2015 Open Enrollment: Operational Updates and Announcements for Agents and Brokers Participating in the Federally-facilitated Marketplaces (FFMs) webinar series are now posted on the Agents and Brokers Resources webpage. Click here to read more.

Weekly PPACA Update Conference Call

In a continuing effort to assist our agent-partners in getting the information needed to flourish within the under 65 group and individual markets in Pennsylvania, we are holding weekly live webinars. They will serve as a place to get your questions answered and discuss topics and strategies that will lead to your continued success in the health insurance market. Click here to register.

Weekly PPACA Conference Call Archives

Click here to view the archived recordings of the PPACA Conference Calls.

Highmark Update - PA Supreme Court rules Highmark Security Blue HMO and Freedom Blue PPO members have continued in-network access to UPMC

The Pennsylvania Supreme Court ruled that Highmark members in its Medicare Advantage Security Blue HMO and Freedom Blue PPO plans will have continued in-network access to UPMC. Click here to read more.

Where to Send 2016 FFM Certificates

Please send your FFM Certificates to the appropriate carriers using the email addresses and links below.

  • cbcproducerlicensing@capbluecross.com
  • broker.submission@highmark.com (NEPA)
  • ghpbrokerlicensing@thehealthplan.com
  • producerrelations@upmc.edu
  • Independence Blue Cross

UPMC Producer Update - Federally-Facilitated Marketplace Selling Requirements

The Center for Medicare & Medicaid Services (CMS) has released Federally-Facilitated Marketplace (FFM) registration updates for 2016. Click here to read more.