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brokernews
Your source for Aetna Medicare broker news and information
February 15, 2023
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NEW member retention playbook with tips on retaining your clients
The 2023 Aetna Medicare member retention playbook gives you useful, hands-on actions you can use now and reference later. Learn how you can build a successful retention strategy, retain your D-SNP members, avoid rapid disenrollment and more.
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Refresh your knowledge on Open Enrollment Period (OEP)
The Medicare Advantage OEP, (January 1 to March 31), allows beneficiaries who are enrolled in an MA/MAPD plan a one-time opportunity to change plans. If the member has a dueling election period during this time, they should use the OEP election period first.
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Dental coverage information is now easy to access on plan-specific landing pages
You and your clients can now easily find dental coverage information for 2023 plans by visiting plan-specific landing pages. Members can access these pages by scanning the QR code on their member ID card; and you can access them by going to AetnaMedicare.com/<contract PBP> (e.g., AetnaMedicare.com/H1608-016). In the Plan Quick Links section, select “Understand your dental coverage” and you’ll find details including a link to find dental providers, out-of-pocket costs and more.
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Learn about the Special Election Period (SEP) for dual-eligible and low income subsidy (LIS) eligible clients
Dual-eligible and other LIS eligible individuals can enroll in, or disenroll from, an MA plan once per calendar quarter through an SEP. Here's what you need to know about this SEP.
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Think Agent on-demand sales training
You can learn all about Think Agent, Aetna's electronic enrollment tool, by watching the new on-demand sales training. You can register to watch the training at a convenient time by going to AetnaMedicareAgentTraining.com. Or you can watch now.
- Learn everything that's covered in live Think Agent trainings
- The pre-recorded training last 1 hour
- You can pause, fast forward and re-watch at your pace
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Corrected broker educational flyers now available for NationsHearing
2023 NationsHearing benefits flyers are now available on Producer World. With some 2023 Aetna Medicare plans, the cost for certain types of hearing aids have increased since last year. Click here to review corrected broker-use-only flyers for details about the various hearing aid allowance benefits, and ensure you share the latest information with your clients.
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Spanish marketing materials are now in Aetna's Medicare Marketing Studio (MMS)
Check out the new Spanish materials including the Benefit-Specific flyer, Medicare Advantage and all it's advantages flyer, BenefitsCheckUp flyer, and more. Go to MMS.
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2023 sales and marketing materials
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Producer World Aetna Medicare Marketing Studio
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*The telehealth flyer applies to all Aetna individual contracts and PBPs except H4982-008 and H4982-009 (California D-SNPs).
Aetna is the brand name used for products and services provided by one or more of the Aetna group of subsidiary companies, including Aetna Life Insurance and its affiliates (Aetna).
SilverScript is a Prescription Drug Plan with a Medicare contract marketed through Aetna Medicare. Enrollment in SilverScript depends on contract renewal.
Prior to engaging in the sale of Aetna Medicare products, producers must be ready to sell, which means certified, contracted, licensed in the applicable states, and appointed by Aetna in accordance with state law. As permitted in certain states, Aetna will order appointments after the first sale. This communication is intended for use by brokers only and is not intended for distribution to Medicare beneficiaries. Any publication or distribution of this communication to unauthorized recipients without Aetna’s approval is prohibited.
We are located at 151 Farmington Ave, Hartford, Connecticut 06156.
©2023 Aetna Inc.
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