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Reminder: Centene Workbench - Now Available!
We are very excited to announce Centene Workbench is ready for YOU!
How to Access
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Step 1: Login to your Single Sign-On (SSO) portal with your existing credentials. If you are a new user, please follow the steps to create your account.
Helpful tip! The SSO portal works best in Google Chrome, Firefox, and Microsoft Edge. It is recommended to clear the browser cache prior to accessing the portal.
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Step 2: Select the Centene Workbench icon
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Step 3: Enjoy Centene Workbench!
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Key Changes or Enhancements to Know!
Portal Overview: Centene Workbench provides you with the tools to help you succeed. Key enhancements include, but are not limited to:
- Onboarding invitations and tracking
- Support Ticket improvement, tracking & monitoring, email alerts, etc.
- Dashboard reporting including sales, credentials, commissions, and book-of-business
- Self-service functionality for demographic, licensing, and business structure maintenance
Please review the Centene Workbench Hierarchy Portal Guide for screen shots, step actions, and explanations of functionality to assist with navigating your portal.
PID to NPN Transition: The Wellcare 6-digit ID (PID) is being discontinued in phases and replaced with the National Producer Number (NPN). Please review the phased approach below:
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We really hope you find Centene Workbench to be a best-in-class tool that will aid in your success. On behalf of the Wellcare Medicare Sales and Operations teams, we appreciate your ongoing partnership and ongoing dedication to the members we serve.
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Centene ranks #24 on the Fortune 500 List
Our company provides programs and services to government healthcare programs. We are the country's largest Medicaid managed care organization. See our current standing: https://fortune.com/company/centene/fortune500/
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Archived Agent News
Click here to read archived
Wellcare communications.
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