We're making rapid updates that widen eligibility for our new digital application platform, and enhance the experience for our distribution partners and their clients. We'll continue to provide new capabilities and support for the many ways you choose to do business with us.

What you'll notice: option to reopen applications

Advisors can reopen closed applications 

You asked and we listened. We've added a new option to reopen closed applications within our Partner Dashboard:

• Revise, amend, and resubmit eligible applications that were previously closed
• No limit for multiple reopens 
• Ongoing status communications for advisors and clients — email and SMS 

Helpful training documents

• New Reopen Option for Digital Applications

Review our Horizon Experience marketing materials > 

We want to hear from you!

Thank you for being a critical partner on our shared digital journey. We welcome any feedback you have and suggestions for future enhancements. Please feel free to share this link with your agents.