New Authentication Process for Producer OnLine

UPMC Health Plan is moving to a two-step authentication process to access Producer OnLine. This new two-step authentication is a security process that provides an extra layer of protection when you sign in to your digital account. This enhancement will also allow additional self-service functionality within your account.

New self-service features

Change Password
Reset password
Retrieve Username

For additional details on the enhancement, you can reference the Two-Step Authentication FAQ’s document.