Many regions in the country are seeing spikes in COVID-19 cases. As we continue to navigate through the pandemic, our goal is to remain transparent on service updates to better serve you and your applicants.
Examiner personal protective equipment (PPE)
In April, we provided PPE to all examiners, and it is still required today. All examiners performing life insurance exams must adhere to the following:
- Wear gloves.
- Wear long sleeves, long pants (or scrubs) and closed-toe shoes.
- Wear facial protection that protects eyes, nose and mouth.
Video: This video highlights all safety precautions being done at our Quest Patient Service Centers to prevent the spread of COVID-19.
State closings
We are closely monitoring any state orders that are implemented. These are reviewed daily and all updates will be made on our COVID-19 service page.
Additionally, we are monitoring our network availability and scheduling/completion turnaround time. If any availability or delays exceed 5-10% deviation from average in a specific geographic location, we will post that information on this page as well.
ExamOne COVID-19 resources:
Thank you for your continued partnership. If you have any questions, please reach out to your Strategic Account Executive or local sales representative.
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