· It’s not just for health issues.
· If someone who is in a crisis calls, they will be immediately routed to a member of our crisis team trained to handle these specific situations.
· It is completely anonymous. Cigna does not ask for verification of military status or relationship to a veteran and does not ask for any personal identification.
· It’s staffed by licensed Cigna behavioral health specialists.
· There is a dedicated triage team that will help veterans find the right resources and services.
· It's not just for Medicare customers, it's for any person who has served our country.