Recognizing our heroes

______

Being an examiner and the “face” of ExamOne, our examiners interact daily with individuals going through the life insurance process. They not only represent ExamOne, but you – our partners. Their work as frontline heroes helps keep the life insurance business moving forward, even during a pandemic. Read more>>

Helpful service updates

______

Quickly place orders and check status by using our online platform

Our online ordering platform allows you to check case status and place new orders quickly and easily. If you don't have an account, and your company allows for online ordering, you can register here.

If you need assistance on how to navigate the platform, you can reference our user videos or contact your sales representative.

______

For APS assistance, call our expanded APS phone line

The APS Solutions Center Team is your dedicated customer care team at ExamOne for APS products. They handle all day-to-day customer service questions and issues related to authorizations, cancellations, missing information, images and status inquiries.

This group will act as a clearing house for all standard questions or concerns so please direct all requests to them. They are available Monday – Friday from 7:30 AM to 5:30 PM (CST).

Phone: (888) 521-2004

Fax: (888) 368-9545

Email: APSinfo@ExamOne.com

______

COVID-19 updates

Our medical professionals are required to wear full personal protective equipment including face shields during the exam. If state or local authorities require facial protection, applicants will be required to wear a face mask during the exam.

Examiners have been instructed to follow the employee protocol under the Company-wide COVID-19 employee policy. Examiners must not report to work if they have any symptoms or signs of illness, regardless of whether they are related to COVID-19. If they exhibit symptoms, we are updating the isolation time from 14 days to 10-14 days based on CDC guidelines.

Hannover Re publishes LabPiQture™ study results

______

Hannover Re worked with ExamOne on a collaborative study to validate LabPiQture’s value to the underwriting process and evaluate its potential application in accelerated and automated underwriting programs.

Based on Hannover Re’s analysis, LabPiQture’s value in underwriting goes beyond protective value and lower mortality. LabPiQture has the potential to enable carriers to accelerate more of the right cases by providing both positive and negative signals for the underwriting triage decision.

Download white paper>>

ExamOne.com

Quest, Quest Diagnostics, ExamOne, any associated logos, and all associated Quest Diagnostics registered or unregistered trademarks are the property of Quest Diagnostics. All third-party marks – ® and ™ – are the property of their respective owners.

© 2020 Quest Diagnostics Incorporated. All rights reserved.

10101 Renner Boulevard
Lenexa, KS 66219
Attn: Marketing Department