I am asking for your feedback as Pennsylvania moves toward the State Based Exchange (SBE) platform from the Federally Facilitated Marketplace for January 1, 2021 enrollment.

As an invested member in the PA health insurance markets, the Pennsylvania Health Insurance Exchage Authority  (PHIEA) is specifically interested in your feedback on two key items, the Master Eligibility Notice and the Autorenewal Notice. Click the button below to provide your feedback. 

Please review the details below and respond by Thursday, May 28th with any comments you feel relevant.

Thank you for your timely response.

Deb

Good morning,

Thank you for participating in our notice review process, I know that your input will help make this key outreach effort even more informative and accessible for the Pennsylvanians we serve. So far, our notices have been reviewed by our internal policy, operations, and marketing teams, as well as our Executive Director. Once we have your feedback on the following notices, we will send to our legal team for a final review.

Attached, are two of the most consequential and complex notices we’re developing – the Master Eligibility Notice and the Autorenewal Notice – for your review and feedback.

Each notice is designed to be dynamic enough to have the right content sent out to the right person at the right time to ensure that the receiver is able to enroll in the health coverage that is right for them. That is what all of the codes and other variables represent.

The Eligibility notice includes all of the different eligibility scenarios that a household might have, as well as any information required to resolve a data matching issue (DMI). The Autorenewal notice includes all scenarios in which a member of a household is eligible for autorenewal, not eligible for autorenewal, or eligible for autorenewal in one plan but not another. Both notices include information on how to enroll in coverage, regardless of the member’s situation, along with information on how to get help from a customer service representative or a broker or assister at any point in the process.

Our request is that you send consolidated comments back to me by COB Thursday, May 28. Please feel free to reach out if you have any questions.

Thanks so much!

David Thomsen

David Thomsen | Director of Policy

Pennsylvania Health Insurance Exchange Authority

320 Strawberry Square | Bowman Tower, Fl. 3 | Harrisburg, PA  17101

W: 717.783.9462 | C: 214.228.6064 | Email: dthomsen@pa.gov