COVID-19 Questionnaire
May 9, 2020

In response to the current COVID‑19 (Coronavirus) health crisis, Foresters Financial™ is introducing a new questionnaire^1,2 to help identify clients who may have been exposed to the virus.

It is important before starting an application to review the questionnaire with your client.

Download the Interstate Compact COVID-19 Questionnaire

For state variations please go to Forms & Brochures on ezbiz

What you need to know

	1.		The completed and signed questionnaire must be included with all applications signed on or after May 9, 2020.
	2.		The questionnaire does not require an agent signature but does require completion, signature and return by the proposed insured (juveniles excluded) before the application for life insurance can be processed.
	3.		For a paper application please download the questionnaire from ezbiz as it is not included in the application package.

Term, Advantage Plus II and SMART

Clients who provide a YES answer on the questionnaire will have their application postponed. Clients can reapply after 60-90 days depending on which question was answered YES. The postponement period starts from the date of testing, recovery or contact depending on the question.

For iPipeline iGO e‑App³ the questionnaire is included in the process.

Be prepared for May 9:
Transition rules (based on application lock date) for all states² except for CA, NY and FL and when applicable are:

	•		Applications locked on or after May 9, 2020, will include the COVID‑19 questionnaire.
	•		To avoid any processing delays, applications locked but not signed or submitted on or before May 7, 2020, should be unlocked on or after May 9, 2020, in order for the COVID‑19 questionnaire to automatically load.

Please note that a maintenance window is scheduled for Point-of-Sale (POS) Decisioning (applicable for non‑medical iPipeline e‑Apps only) and will be unavailable from 11:59 pm ET Friday, May 7, 2020 to approximately 12:00 pm ET Sunday, May 10, 2020. The e‑App can be completed, but during this window a POS decision will not be generated.

PlanRight

Clients who provide a YES answer on the questionnaire will only be eligible for Basic coverage.

Additional change effective May 11, 2020

Due to COVID‑19 Foresters will no longer be accepting PlanRight applications for anyone over age 75 until further notice.

Questions?
Please contact New Business at 866‑466‑7166, option 2

Foresters products and their riders may not be available or approved in all states and are subject to underwriting approval, limitations, contract terms and conditions, and state variations. Refer to the applicable Foresters Life Product Guide and the insurance contract for your state for these terms and conditions.

Certificates underwritten by The Independent Order of Foresters (The IOF), a fraternal benefit society.

¹ The questionnaire is required in all states effective May 9, 2020 except New York, California, and Florida, at this time.

² This questionnaire is not required in North Dakota.

³ e‑App is available through the iPipeline iGO e‑App platform using Internet Explorer (desktop/laptop) or Safari (Apple iPad only) for Foresters non‑medical and medical products (excluding Foresters PlanRight). Touch to sign is available on the Apple iPad only. POS decisioning will be unavailable Monday to Saturday from 2:00 a.m. to 6:00 a.m. and from Saturday 10:00 p.m. to Sunday 10:00 a.m. (ET). Some e‑App features are not available in NY (refer to ezbiz for more details).

For producer use only. Not for use with the public. 418672 US 05/20

Foresters Financial, Foresters, and Helping Is Who We Are are trade names and/or trade names and trademarks of The Independent Order of Foresters (a fraternal benefit society, 789 Don Mills Road, Toronto, Canada M3C 1T9) and its subsidiaries.

Foresters Financial | 789 Don Mills Rd. | Toronto | Ontario | M3C 1T9 | Canada