We continue to monitor the Coronavirus outbreak and our highest priority is to help ensure the health and safety of our agents, our employees, and our current and future customers. We strongly encourage you to avoid face-to-face contact with your clients whenever possible and to remember to practice good social distancing. We have taken additional steps to provide many of you with the capability of taking applications over the phone and thereby eliminating the necessity to meet your prospective clients in person.

 

In further response to this evolving situation we are adding an addendum to our applications that asks about the applicant’s situation relative to COVID-19. If these questions are answered “NO” then the application is unaffected and will be processed according to the remaining underwriting guidelines. “YES” answers to these COVID-19 questions will result in a decision of either Return of Premium (final expense plans) or Refer to Home Office. 

 

There are three questions on the addendum and the period covered is “within the last 12 months”. The questions are:

 

1.   Have you been advised by a medical professional to be quarantined, for any period of time for the coronavirus (COVID-19)?

2.   Have you been treated for, examined for, diagnosed with, or tested positive for the novel coronavirus (COVID-19) by a medical professional?

3.   Within the past 30 days, have you been advised by a medical professional to get specific medical care (such as any diagnostic testing or hospitalization) which was not completed; as a result of fever, cough, shortness of breath, fatigue (excluding HIV/AIDS)? 

 

Our mobile “e”application now includes the addendum (form#3649) and is ready for use. If you are using paper applications you can download and/or order the addendum from our Company websites or call and order through our supply department at 1-800-736-7311 prompts 1, 1, 6.

 

Please note that the states of California, North Dakota, and Florida have not yet approved the addendum and applications taken in those states will not include the addendum for now.

 

Feel free to direct questions to your manager, IMO, or our home office team.

 

Agent hotline: (800)736-7311, prompts 1, 1, 2 marketingassistants@aatx.com

 

Underwriting: (800)736-7311, prompts 1, 1, 1

underwriting@aatx.com



Marketing Sales team: (800)736-7311

 

Darren Hancock, ext. 3203

Pete Mejia, ext. 3416

Mark Psencik, ext. 3415

Darren Sliva, ext. 3466

Rick Weaver, ext. 3305

 

 

Thank you in advance for your cooperation and thank you for your ongoing efforts to write new business in these challenging times!