Be calm. Be safe.
The world has changed a lot in the last few days. One thing that hasn’t is Highmark’s commitment to the health of our community. For over 80 years we’ve stood with our members through many crises. Here’s how we’re working to help you through this one.
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Because you should always know what to do if you feel ill during this outbreak, we’ve developed a set of easy to follow steps on where to go and when.
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We’re covering all COVID-19 testing at 100% when recommended by a medical professional. That means copays, deductibles, and coinsurance do not apply for most plans.
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If you have telemedicine access through Highmark, we’re waiving all copays, deductibles, and coinsurance for the next 90 days because the safest place for you if you’re sick is at home. This includes behavioral health services for those feeling high levels of stress or anxiety. Check your plan at HighmarkBCBS.com
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We’ve established a Coronavirus Command Center to ensure we can maintain all operations and member services at a level of excellence.
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We’ve mobilized a team of member engagement guides to personally reach out to our most vulnerable members and help make sure they receive the services they need.
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Be smart and check your supply of prescription medicines. If you have prescription coverage through Highmark, you can now obtain 30-day refills for your maintenance medications before their refill date — your plan will cover these refills. Your pharmacist can help you get additional refills. We also encourage you to take advantage of the 90-day mail order refill benefit that most plans now offer.
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As we introduce more ways to help our members during this outbreak, we will reach out to you with additional updates. In the meantime, please vist highmarkanswers.com for straightforward responses to your most-asked health questions plus a list of simple steps that can help keep you and your family safe.
Be calm. Be safe. Highmark can help.
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