If
you’ve sold Cigna for a few years, you’ll know that we used the
name Cigna-HealthSpring for several years. Last year, we shifted our brand to
simply Cigna,
better aligning us with our mission to improve the health,
well-being and peace of mind of those we serve in any way. The
superior service that we currently offer to you, the robust plans
we offer to your customers and the high-quality network providers
remain second-to-none.
Please
be sure that your customers understand we are Cigna.
· If they call a provider to
inquire about whether or not their plan is in-network, they
should ask if the provider accepts Medicare Advantage plans from
Cigna, as Cigna has many different types of plans available
across the country.
· An even easier way to
determine this is by visiting the online provider directory. You or your customer can
find this by going to Cigna.com/Medicare and clicking on Find a Doctor. This is updated regularly
as providers are added to Cigna’s Medicare network and is the
most up-to-date way of determining network eligibility.
Check
your branding agreement
· If you have a branding
agreement for your business and you are using a
Cigna-HealthSpring logo on your website or marketing materials,
please contact your Broker Services Representative or the Cigna
Agent Resource Line (CARL) to update with the correct logo.
