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Medicare Offerings |
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Quick decision underwriting
now available in Aetna Quote & Enroll
With our new quick decision underwriting feature, you can now view the underwriting decision of your online Medicare Supplement applications inside the Aetna Quote & Enroll tool. It's quality underwriting with a quick decision to help both you and your clients.
After submitting your Medicare Supplement application in Aetna Quote & Enroll, just click "Check Auto UW" and you'll be able to see if the application has been approved, declined, or sent to underwriting for additional review.
Here are the status descriptions you'll see:
- Approved
Congratulations, this applicant is approved for coverage. We are now creating the policy documents, welcome letter, and ID cards. You can view the enrollment tracker on www.aetnaseniorproducts.com to see the real time status.
- Routed to UW
We need additional information to make an approved or declined decision. Our underwriters will review the application and contact the applicant if there are any questions. You can view the enrollment tracker on www.aetnaseniorproducts.com to see the real time status.
- Try again shortly
Our automated underwriting tool can take up to 5 minutes to show a decision. You can refresh the page or click on "Check Auto UW" after 5 minutes.
- Declined
This applicant has been declined. Our automated underwriting tool has found medications that are used to treat declinable conditions. We will mail the applicant a letter informing them of the decision. If the applicant wants to dispute the decision, the applicant can follow the instructions in the letter to get a copy of the Rx report to verify its accuracy. If the information on the report is accurate, the application will remain declined. No further action is needed.
If the report has incorrect information, the applicant will need to work with the reporting agency to address these items. Once that has been completed, we will receive notification from the reporting agency and review.
- Check for UW
This applicant qualifies for automated underwriting. Click on Check Auto UW to view the decision.
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Aetna Senior Supplemental Insurance includes products underwritten by: Aetna Health and Life Insurance Company (AHLIC), Aetna Health Insurance Company (AHIC), American Continental Insurance Company (ACI), Continental Life Insurance Company of Brentwood, Tennessee (CLI).
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For agent use only. Not for public use or distribution.
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