|
|
Medicare Offerings |
|
Medicare Producer News
Individual MA/MAPD: November 27, 2019
- End of AEP guidance & deadlines
- Register for OEP Rules of the Road webinar
- New flyers to help answer Medicare FAQs
|
- 5 tips for submitting apps
- Holiday hours
|
Wishing you and your family a happy Thanksgiving!
|
Only 10 days left in AEP: Guidance and deadlines
AEP ends Saturday, December 7. This means all Medicare AEP marketing efforts must cease on that date. Please make sure you follow the guidelines below to submit your final AEP enrollments to us.
December 7
|
- All AEP applications for an effective date of January 1, 2020, must be completed, signed, dated and received by the agent no later than 11:59 PM, December 7, 2019.
- You, the agent, must sign and date the application no later than 11:59 p.m., December 7, 2019, too.
- You may not backdate the member signature date, agent receipt date, or agent signature date.
|
Submit apps within 2 days
|
We must receive signed enrollment applications within two calendar days after you receive them from beneficiaries.
|
December 9
|
December 9, is the last day to submit all applications that were signed and dated December 7, 2019.
|
After AEP
|
If you receive a completed enrollment application after AEP ends on December 7, do not hold or destroy it. Under CMS rules, you must still submit it to us within two calendar days as noted above. We then will process or deny the enrollment as appropriate.
|
Register today: Join the OEP Rules of the Road webinar Dec. 12
We're hosting a complimentary webinar to review the CMS guidelines for the Medicare Advantage (MA) Open Enrollment Period (OEP). During the call, we'll cover all the ins-and-outs of OEP so you're ready to assist your clients starting January 1. Topics will include:
- Who can use the OEP and when
- Compliance guidelines
- How to talk to and engage your clients
|
2020 Rules of the Road webinar
December 12, 4 - 5 PM EST
Register today
|
|
|
What are the biggest factors affecting the cost of Medicare coverage? Check out new flyers to answer this and other FAQs
Heading home for the holidays? We've created several flyers that can help you explain how Medicare works to your family and friends. Just click on the image below to download and print the flyers. Some of the flyers are also available to personalize on the Aetna Medicare Marketing Studio.
|
Top 5 tips to help prevent enrollment processing delays:
Before submitting enrollments to us, make sure you check them twice to ensure they’re filled out completely and correctly. Pay close attention to the items below.
|
Medicare ID number (MBI/HICN): The number must be correct and all digits must be clear and legible (e.g., the letter “S” and the number “5” are easy to confuse).
|
|
|
|
Ensure you select the correct enrollment period.
|
|
Provide the applicant’s correct contact info, including their email and zip code.
|
|
Make sure your National Producer Number (NPN) is on the application. It’s the unique agent identification number that we'll use to assign commissions.
|
|
We're here to help — Holiday hours
If you have questions, just contact your local Aetna Medicare broker manager. Or, you can contact the Aetna Medicare Broker Services Department at 1-866-714-9301 or brokersupport@aetna.com. This week, their hours are:
- Monday – Wednesday: 8 AM – 8 PM ET
- Thursday: Closed
- Friday: 8 AM – 8 PM ET
- Saturday: 9 AM - 2 PM ET
Quick links
2020 sales presentations and videos
Search for providers
Compare MA/MAPD plans and estimate costs
2020 MA/MAPD ready-to-sell requirements
2020 SilverScript PDP ready-to-sell requirements
Complete Aetna’s 2020 producer certification
How to submit 2020 enrollments
Get commission reports on Producer World
2019/2020 Aetna Medicare Producer Guide
|
Aetna is the brand name used for products and services provided by one or more of the Aetna group of subsidiary companies, including Aetna Life Insurance and its affiliates (Aetna).
SilverScript is a Prescription Drug Plan with a Medicare contract offered by SilverScript Insurance Company. Aetna and SilverScript Insurance Company are part of the CVS Health family of companies.
Prior to engaging in the sale of Aetna Medicare products, producers must be ready to sell, which means certified, contracted, licensed in the applicable states, and appointed by Aetna in accordance with state law. As permitted in certain states, Aetna will order appointments after the first sale. This communication is intended for use by brokers only and is not intended for distribution to Medicare beneficiaries. Any publication or distribution of this communication to unauthorized recipients without Aetna’s approval is prohibited.
Help/Contact us:
If you have any questions, please Contact Us.
We are located at 151 Farmington Ave, Hartford, Connecticut 06156.
Privacy Statement | Terms of Use | Privacy Information
©2019 Aetna Inc.
|
|
|
|
|
|
|