Urgent:
Late Enrollment Penalty Letter Sent in Error
Attention Valued Partner:
This email is to inform you that some of our members received a letter in error regarding a Late Enrollment Penalty, which asks them to complete and return a form by a specified date to avoid the penalty.
Key Notes:
- The member does not owe a Late Enrollment Penalty.
- An automated message will be implemented in our Customer Service call center on 10/31/2019 that informs all members to disregard this notice.
Please advise your client(s) to disregard the letter, as no action is needed on their part.
We sincerely apologize for any inconvenience this may have caused.
Thank you for your continued partnership!