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Highmark Blue Shield

Agent Use Only - Confidential

 

HIGHMARK SENIOR MARKETS

 

Coming Soon: 24/7 Nurse Assistance Hotline for Medigap Blue Members Beginning July 1

1-877-978-4143

 

Nurse are available to help with your health questions

 

Sample questions/scenarios for members to call:

  • I'm feeling sick, my doctor's office is closed, and I'm not sure what to do.
  • I've twisted my ankle and need some guidance on next steps.
  • I have an ongoing health condition, like asthma or diabetes, and a new symptom has appeared.
  • My back is hurting, what can I do to help with the pain?
  • I woke up with a cough and a fever, can I treat this myself at home?
  • Can you help me prepare for an upcoming doctor's visit? I need help with what type of questions to ask. 

 

More about the nurse assistance hotline 

 

It's a new value-added service available to all Highmark Medigap Blue members. The Medigap Blue Highmark 24/7 Nurse Line is...

  • Complimentary and confidential
  • Staffed by health professionals
  • Available 24 hours/7days a week

Call 1-877-978-4143 anytime day or night, and a nurse will be available to...

  • Provide clear and concise, evidence-based information on available treatment options.
  • Work with you to better communicate with your doctor.


 

 

Note: The 24/7 nurse line serves to provide assistance with non-emergency health issues. If the member has a life threatening emergency, they should dial 9-1-1 or contact the local emergency services department. 


Members will receive a detailed communication next month!

 

 

Additional Updates:

 


June is Alzheimer's and Brain Awareness Month

Did you know?

More than five and a half million people in the United States are estimated to be living with Alzheimer's, and this number is expected to triple by 2050.

There are many ways you can show your support, and we have provided a handful below:

  • Participate in a fundraising activity on "The Longest Day" held on June 21. 
  • Maintain 67 seconds of silence signifying that every 67 seconds someone is newly diagnosed with Alzheimer's.
  • Wear purple!
  • Volunteer at a local Alzheimer's Association office.
  • Turn your Facebook page purple. 

 

This email was sent from the Highmark Senior Markets Sales team. If you have questions, please contact our Broker Services Team at highmarkseniormarkets@highmark.com or call (800) 652-9459.