Commission Questions

When you have a commission question, please provide that question in an email to:
GHPAgentSupport-MPA@gatewayhealthplan.com

Please include the following information:

• Which statement you are calling about (month and which statement, if applicable)
• Member’s name
• Member number
• Effective date of the plan
• The specific issue you are calling about
• If you are calling about more than one member, we will need the name, number, and effective date of the plan for each of the members you are calling about.

We will investigate the issue and get back to you with the information or resolution as quickly as possible.