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1/30/2019

 

 

 

Important Information Regarding Trinity Health's Mercy Health System, St. Mary Medical Center, and Saint Francis Healthcare

For the past several months, we have been negotiating the terms of our agreements with Trinity Health (Trinity), which includes the following entities, as well as their professional providers, subsidiaries, affiliates, and divisions:

  • Mercy Health System of Southeastern Pennsylvania, including Mercy Fitzgerald, Mercy Philadelphia, and Nazareth hospitals
  • St. Mary Medical Center, including St. Mary Rehabilitation Hospital
  • Saint Francis Healthcare, including Saint Francis Hospital, Wilmington, Delaware

We continue to engage in good-faith negotiations, but we want to explain how customers and members could be affected if we are unable to reach a new agreement by March 31, 2019.

How members would be affected

If we are unable to reach a new agreement, Trinity will no longer be a part of the Independence network as of April 1, 2019. However, members will continue to have access to other respected in-network primary care and specialist physicians and hospitals in their community. We will work with Independence members and their health care providers to ensure a smooth transition and we are committed to allowing for continuity of care, if needed and in accordance with member benefits.

Here's how members would be affected, according to the plan they have:

  • PPO, POS, and DPOS members can continue to receive care at Trinity facilities and from Trinity physicians on or after April 1, 2019, using their out-of-network benefit. However, their out-of-pocket costs may be higher than their in-network benefits.
  • HMO and EPO members will not be able to use their benefits at Trinity facilities or to see a Trinity physician on or after April 1, 2019, and will need to use health care providers in the Independence network.
  • PPO or EPO members who have received services at Saint Francis Hospital, or by a Saint Francis employed physician, may be able to continue to receive services at the hospital or from the physician at in-network cost-sharing under the nationwide BlueCard® program.

How we are notifying affected members and customers

We will send a letter and FAQ to members who have received care from Trinity in the last 12 months or have a received a prior authorization for surgery scheduled on or after April 1, 2019.

We will also be mailing customers with affected members a letter about the potential network change this week.  

Updates on the status of the Trinity agreement will be posted on the main IBX Medicare Find a Doctor or Pharmacy page. 

Next steps

If you have any questions, please reach out to the Broker Medicare Resource Center with questions or to request further information. 

 

 

 

 

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If you have questions, please contact us by calling 1-888-234-3313 Monday – Friday 8:30 a.m. – 5 p.m. or at ibxmedicarebroker@ibx.com.

 

 

 

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