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INDIVIDUAL MARKET UPDATE FOR THE WEEK OF OCTOBER 29, 2018

As the 2019 Open Enrollment period begins, we recognize the responsibility that you have to your clients and we will continue to provide the producer community with the essential tools and information needed to perform your job.
 
This week's alert covers the following topics:
  • Highmark's Producer Portal Resources - Forms and Information
  • Summary of Benefits and Coverage (SBC) and Benefit Booklets
  • Highmark's Sales Portal Updates
  • Additional Information Available in Litmos Training
Please share this information with your sub-agents by forwarding this email, posting this content to your internal website, or copying and pasting the text into another format. 
HIGHMARK'S PRODUCER PORTAL RESOURCES- FORMS AND INFORMATION
The Resources section of the Producer Portal is your one stop shop to find everything you need this open enrollment. 

There, you can find:
  • 2019 Individual Product Brochure
  • 2019 Individual Application
  • Individual Blue Edge Dental application, schedule of benefits and exclusions (no changes from previous year)
  • Access to Litmos is available using the training link located at the top of Producer Portal after you log in
  • Producer Portal Tips and Guide

SUMMARY OF BENEFITS AND COVERAGE (SBC) BOOKLETS


SBCs and benefit booklets are now available online, you can view them here

HIGHMARK'S SALES PORTAL UPDATES
See our streamlined shopping process by taking a test drive of our new shopping experience which will officially launch November 1, 2018 on the Producer Portal.  Prior to and during open enrollment, you will be able to quote 2019 rates, see plan options and download benefit grids.  The grids on the portal are more detailed than those in our brochure. 

ADDITIONAL INFORMATION AVAILABLE IN LITMOS TRAINING
Attached to each individual market learning path is a new reference guide for producer use only.  You can download this guide by following these steps:
  • Log into Litmos through training link on Producer Portal or directly at https://highmark.litmos.com
  • Go to the course library
  • Select the learning path for the region(s) you sell
  • Once the path is open, click on “Additional References” under the picture attached to the course
  • Open the PDF displayed and print or save.  Included are:
    • Regional Reference Guide which is a summary of the training module
    • A Producer Portal Reference Guide to guide you through the new shopping experience
    • 2019 Individual Market Brochure
    • 2019 Enrollment Application
If you have any questions, please contact your Highmark Individual Sales Channel Consultant.
*This email is intended for producers in Western Pa, Central Pa, Northeastern Pa and West Virginia. 
Highmark Blue Shield is an independent licensee of the Blue Cross Blue Shield Association. Insurance or benefit administration may be provided by Highmark Blue Shield or one of its affiliated companies.
 

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