The 2019 Stars Ratings for Aetna Coventry will be released on 10/29/18, and all of your current kits will need to be updated by 10/31 with the new STARS sheets. The current 2018 STARS sheets in the kits are yellow. They are perforated, so you must rip them out of your kits when the new ratings are released and replace them with the new STARS ratings for 2019.
This is a big item that secret shoppers look at to see if the stars ratings are updated or not in the kits.
Please remember to update all kits after 10/29 and by 10/31. Any kits ordered on 10/29 and after will have the updated STARS sheets in them.
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Important dates to remember
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October 29
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2019 star ratings documents will be available to download on AetnaMedicare.com/brokers or Coventry-Medicare.com/brokers under the "Find Plan Documents" sections. Just use the dropdown menus to select a specific state, county and plan, and then you'll be able to download or print the 2019 star ratings documents, when available.
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October 30
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The 2019 star ratings page will be included in any new enrollment kits you order starting on this date. If possible, please wait to order additional kits until then.
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By October 31
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By this date, you must remove 2018 star rating pages from your existing enrollment kits and replace them with the new 2019 star ratings sheets, which you’ll need to download from AetnaMedicare.com and Coventry-Medicare.com.
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