Group billing updates
We have made a change to our billing process.
Instead of billing employer groups on the second Sunday of each month, we now bill Employer Groups on the 10th of the month. If the 10th day falls on a weekend, we will bill on the next business day (typically Monday).
This change went into effect July 1. Please note that this change impacts medical invoicing. Dental and vision invoicing will continue to occur on the second Sunday of each month.
If you have any questions, please contact your account manager.
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