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New Agent Portal
In the evening of June 15, the SilverScript Agent Portal will be
unavailable while we prepare to launch the NEW SilverScript Agent Portal. The
updated system will be available for you by the morning of June 18. Some of
the highlights:
- Across the site, the user
experience has been updated based on agent and agency administrator
interviews and feedback.
- While the Enrollment
Portal’s functionality is mostly unchanged, the interface is 100% new.
- New “I want to…” menu
for agents and administrators has been added to access the most commonly
used pages with just one click, for ease of navigation.
New Look
As you can see from the two home pages shown here, the new Enrollment
Portal follows the same look that you see on all other CVS Health websites
and portals.
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Existing
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New
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New Site Navigation
The new menus are organized around different types of common tasks,
and are varied based on your user role, enabling you to get the information
you need quickly.
New Call Center Screen
If you are authorized to process phone enrollments using the
SilverScript Agent Portal, your user experience is being refreshed too. Here’s
a sneak peek of your phone enrollment home page.
More info to come… Remember, the Portal will be down on June 15 and
back up no later than June 18.
SilverScript Insurance Company
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