A Power of
Attorney (POA) is legal representation authorized through a document
indicating who can make medical decisions on a beneficiary’s behalf.
Beneficiaries who do not have the capability to administer their own
healthcare plan often elect a POA.
In order to add a
POA to a beneficiary’s WellCare plan, the following form must be
completed and returned to WellCare by fax at 813- 464-8413 or mail at
P.O. Box 31370, Tampa, FL, 33631.
Please note the
form is initially provided to the member in their Welcome Kit and is
also available on the WellCare
website under the Find my Plan
tool.
Prior WellCare Writes
Click
here for archived WellCare Writes newsletters prior
to 8/18/17.
Click
here for archived WellCare Writes newsletters sent after
8/18/17.
Commission
Statements Encryption - Reminder
As a reminder,
commission statements are distributed within a secured email. In
order to open the email, you must set up a user login through our
security software, Cisco. Please click the following link to download
our guide for further assistance on opening secure emails:
If
you are unsure if you have created a user registration with Cisco,
please click “help” within the body of the secure email message for
further support.
WellCare Points of Contact
Producer Services:
866-822-1339
Special Populations
(Medicaid verification): 866-211-0544
Appointment Verification Line (electronic
document of SOA): Click
here for market numbers
District Sales Manager:
Click
here for your local representative
Extra
Help Medicare Program (Medicaid)
Medicare
beneficiaries with a limited income may qualify for the Extra Help
government program and receive state assistance to pay their Medicare
Part D prescription drug costs. The program provides support by
paying Part D monthly premiums, deductibles, coinsurance and
copayments. Eligibility for Extra Help is determined per Medicare
Savings Program (MSP) level, and WellCare utilizes MSP levels to determine
plan qualification. Please download the following chart for
additional information on Extra Help eligibility.
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