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| Medicare Offerings |
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INDIVIDUAL MEDICARE NEWS: October 19, 2017
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- 2018 Star ratings
- How to submit enrollments
- 2018 Sales videos
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- NEW for 2018: SilverSneakersSM fitness benefit
- NEW for 2018: Resources for LivingSM
- NEW for 2018: Diabetic testing supplies
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Aetna once again outperforms industry average in latest Medicare star ratings
Aetna’s Medicare Advantage Prescription Drug (MAPD) plans have once again received higher than average ratings from the Centers for Medicare and Medicaid Services (CMS) in the annual Star Ratings.
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Aetna’s MAPD plans earned an overall weighted average rating of 4.0 out of 5.0 stars.
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87% of Aetna’s Medicare members are enrolled in plans rated 4.0 stars or higher — the highest percentage among publicly traded companies.*
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We’re offering Individual Medicare plans in 991 counties across the country in 2018. 91% of these counties will have a plan offering rated 4.0 stars or greater.
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Make sure you review 2018 star ratings with beneficiaries
CMS requires you to review the 2018 star ratings document with beneficiaries when presenting our MA/MAPD, PDP plans. CMS secret shoppers and our own contracted secret shoppers check for this too.
By November 1, if you have an existing supply of enrollment kits, it’s your responsibility to swap out the 2017 star ratings page with the new 2018 star ratings document. Find out where and when you can get the 2018 star ratings documents.
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Access 2018 sales videos
You can now download from Producer World CMS-approved 2018 MAPD and PDP sales presentation videos to use at sales events and beneficiary meetings. If you use the video, you must use it in conjunction with the required 2018 sales presentation deck and the agent-only talking points.
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What's new for 2018: Resources For LivingSM
Resources For Living is a unique, exciting program exclusively for your Aetna and Coventry MA/MAPD clients. It’s a complimentary research and referral service that connects members and caregivers with local resources, services and activities that can help meet their needs. It’s available on all MA/MAPD plans starting January 1, 2018. If you’d like to learn more about this program, please download our Resources For Living flyer You can also login to the Medicare Marketing Studio to download a customizable flyer to share with clients.
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What’s new for 2018: SilverSneakersSM fitness benefit
2018 MA/MAPD plans in all markets will include a fitness benefit through SilverSneakers. Members can take advantage of no-cost membership at participating fitness facilities, as well as access to fitness exercise classes and amenities. They can find participating fitness locations online at www.SilverSneakers.com. Login to the Medicare Marketing Studio to download a customizable flyer to share with clients.
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Sell 18 to become a 2018 the Front Runner
This AEP, you can achieve 2018 Front Runner status by selling 18 or more Aetna and Coventry Health Care Individual Medicare applications (MA/MAPD, PDP) for a January 1, 2018 effective date. Any combination of Aetna and Coventry MA/MAPD and PDP enrollments will count towards the total. This includes new sales and plan changes, but excludes auto-effectuated plan changes. Note: Telebrokers are ineligible. 2018 Front Runner agents earn FREE 2019 Aetna Individual Medicare certification in 2018. Learn more.
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We’re here to help -- Over the weekend too
Just contact the Aetna Medicare Broker Services Department at 1-866-714-9301 or brokersupport@aetna.com. Normal hours of operation are 8 a.m. to 8 p.m. ET. This weekend, we’re open on Saturday October 21, too, from 8 a.m. and 3 p.m. ET.
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Legal Statement | Privacy Information |Contact Us
Aetna is the brand name used for products and services provided by one or more of the Aetna group of subsidiary companies, including Aetna Life Insurance Company and its affiliates (Aetna).
Prior to engaging in the sale of Aetna or Coventry Medicare products, producers must be ready to sell, which means certified, contracted, licensed in the applicable states, and appointed by Aetna in accordance with state law. As permitted in certain states, Aetna will order appointments after the first sale.
This communication is intended for use by brokers only and is not intended for distribution to Medicare beneficiaries. Any publication or distribution of this communication to unauthorized recipients without Aetna’s approval is prohibited.
We are located at Aetna, 2222 Ewing Road, Moon Township, PA 1510
©2017 Aetna Inc.
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