We're excited to announce Cigna-HealthSpring's 2018
Medicare Advantage agent certification is now available!
Returning Agents can complete their certification
training online, while new Agents must complete both online training
and face-to-face (in-person) training to be certificated to sell
Cigna-HealthSpring 2018 Medicare Advantage plans.
If you have not completed your 2017
refresher training yet, completing this 2018 certification will
certify you for both 2017 and 2018. This means that in addition
to writing 2018 business later this year, you will also be able to
write 2017 business effective immediately!
We have also updated the Resource Library section of the
Producers' University site to make information faster and easier to
find. Resources and job aids are now organized by Pre-Sale,
Sale, and Post-Sale, and you can also view market-specific resources
via an interactive map.
2018 Contract and Attestation Requirements
Cigna-HealthSpring's simplified attestation process
allows Agents and Agencies to complete all required contractual
updates and attestations as part of our annual agent certification
curriculum. Cigna-HealthSpring Agents and Agencies are required
to complete the following contractual agreements and attestations:
- Subordinate Agent
Agreement (all downline Agents and Agencies)
- Policies and
Procedures (all Agents and Agencies)
- Rules of Engagement*
(all Agents and Agencies)
- Social Media* (all
Agents and Agencies)
*Note:
Rules of Engagement and Social Media attestations are included in the
Policies and Procedures attestation course. The Social Media
attestation is new for 2018. This affirms you will adhere to
section 100.5 Social Media of the Medicare Managed Care Manual and
not use the Cigna-HealthSpring name/logo without written
approval. View the attestation online for complete details.
Agents cannot begin 2018 certification training until
all contractual agreements and attestations are complete. All Agents must complete
re-contracting, attestation requirements, and certification by
December 31, 2017 or he/she will forfeit renewal payments.
It's important to note this also means all Agencies have
been assigned the Subordinate Agent Agreement as well as relevant
attestations. Agencies
must complete recontracting and attestation requirements by December
31, 2017, otherwise January 2018 payments will be withheld.
Agencies who fail to complete these requirements by March 31, 2018
will forfeit payments.
- All Agents
have been assigned these attestations as part of their training
requirements for 2018
- All agents are
required to attest if you are licensed and appointed with
Cigna-HealthSpring, regardless of whether or not you are
actively selling
- All Agencies
have also been assigned these attestations
- An agency
representative (Compliance Officer, Compliance Contact, or
Agency Principal) will need to log in with an agency admin
login to attest on behalf of the agency
- If the agency
representative is also licensed and appointed with
Cigna-HealthSpring, he/she will also need to log in with their
personal credentials to attest as an agent
The commission schedule will be released later this
year.
2018 Certification Reimbursement
As we have done in previous years, we are pleased to
confirm we will reimburse certification costs for 2018
certification. To
be eligible for reimbursement you need to complete your 2018
Certification by September 15, 2017 AND sell five (5) net January 1,
2018 effective applications, as outlined below:
- Complete AHIP
Training and all Cigna-HealthSpring required courses to receive
$125 reimbursement
- Complete Gorman
Health Group Training and all Cigna-HealthSpring required
courses to receive $99 reimbursement
- Complete Pinpoint
Medicare Training and all Cigna-HealthSpring required courses to
receive $89.95 reimbursement
Note: if you previously completed and uploaded AHIP's
2018 training as part of your 2017 certification process, you will
need to upload your 2018 AHIP certificate again to
satisfy 2018 certification requirements.