URL Insurance Group.
Medicare Offerings
Newsletter: WellCare Writes - 7/21/2017 - 1099 Producers!


July 21, 2017

Newsletter Articles



MyWellCare App for Members


OEP Timeline of Key Events


System Requirements for ACT


AHIP Reminder

Application Reminder!
Remember, it is required that a beneficiary be on site at the time of enrollment for both online and paper applications. Beneficiaries must click the “Enroll” button for all online applications as if it were an electronic signature. Online applications submitted without the beneficiary will not be accepted by WellCare, and the producer is subject to disciplinary action.

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Useful Links

Secured Producer Portal

Agent Assisted Enrollment Portal

WellCare Producer Website



Need Assistance?

Please contact your local District Sales Manager or WellCare Producer Services via message or phone at 866-822-1339.

Producer Service Hours:
Mon-Fri 9am-6pm EST


Reminder!

Please make sure to update WellCare with your latest contact information including addresses, phone number and e-mail.

Prior WellCare Writes

Click here for  archived WellCare Writes newsletters.

Important Note
The information contained within this communication supersedes all previous correspondence for the topics above.








MyWellCare App for Members

We are excited offer our new, MyWellCare mobile app! The app allows members to keep up with their health benefits anytime, anywhere from smart devices. The app is available to Medicare members, (except New Jersey Medicare). 

By accessing the app, members have the ability to:

• View their member ID card
• Email their member ID card
• Search providers, quick care clinics and hospitals
• View Wellness Services

Note: MyWellCare App is free at Apple and Android app stores. When searching for the app, look for the image displayed to the right.

OEP Timeline of Key Events

In preparation for the 2018 Open Enrollment Period (OEP), download a copy of our Key Events Timeline for need-to-know dates regarding training, sales materials and more.

Note: The timeline can also be found by visiting our Producer Portal.

System Requirements for ACT


As previously communicated, 2018 ACT is scheduled to release on 8/15. To access and complete our Annual Certification Training (ACT), please use the attached System Requirements Guide to help you navigate and avoid any system compatibility issues. The guide will help provide support for:

• Desktop requirements
• Network connectivity
• Mobile device support

Please note, the guide is also available on the Secured Producer Portal.

AHIP Reminder

As a reminder, AHIP released their 2018 Medicare training, and the 2017 version is no longer available. Keep in mind AHIP is one of our annual training requirements, and the 2018 version will suffice to market/sell both 2017 and 2018 WellCare products.

Cost Coverage

WellCare offers a $50 cost coverage for the AHIP training requirement. In order to receive the WellCare/AHIP discount, producers must access and complete the 2018 AHIP through the co-branded link:

https://www.ahipmedicaretraining.com/clients/wellcare/agents/1099

Note: WellCare will NOT reimburse money paid towards training.

In addition, please ensure a successful transfer of your AHIP to WellCare through the steps outlined below:

Producer transmitting AHIP to WellCare for the first time:

1. Login to AHIP using the WellCare/AHIP co-branded link.
2. Access your profile.
3. Once in your profile, add either your National Producer Number (NPN) or WellCare University (LMS) ID to provide recognition for a successful transfer to WellCare. Your LMS ID is the username you use to login to WellCare University, and is typically the first initial of your first name, your last name and the last four digits of your Social Security Number (SSN).

Example: JDoe0000 for John Doe ***-**-0000.

Producers who have previously transmitted AHIP to WellCare:

1. Login and complete 2018 AHIP.
2. After you have successfully completed the AHIP training, a “Completion Transmission” page will display confirming automatic submission of your AHIP score to WellCare University.

 
Regards,

Your WellCare Sales Support Team