This weekly email summarizes
the content of emails distributed by the Centers for Medicare &
Medicaid Services (CMS) to agents and brokers during the preceding week
to keep you up-to-date on the Federally-facilitated Marketplaces (FFMs).
As these sent emails are not
posted publicly, to retrieve the complete email messages, use these email
subject lines, dates of receipt (noted in parentheses), or keywords
derived from the summaries to search for them in your email account. You
can also refer to the additional resources noted as hyperlinks in the
summaries to learn more.
Plan Year 2016 FFM Agent/Broker Registration and
Training is Now Closed (July 18)
Plan year 2016 FFM registration closed on July 14 and
expires on October 31, 2016. CMS is preparing to launch the plan year
2017 registration soon, and will provide information on the Agents
and Brokers Resources webpage.
CMS Marketplace.cms.gov Survey (July
18)
CMS asks agents and brokers to complete a short survey
on their Marketplace.cms.gov
experience and share ideas as CMS prepares for the next open enrollment season.
The link to the survey is: https://www.surveymonkey.com/r/77562JV
Migration of the
Agent and Broker FFM Registration Completion List (RCL) to
Data.HealthCare.gov (July 18)
Starting on July 18, both the
Agent and Broker FFM Registration Completion List (RCL) and the Agent and
Broker FFM Registration Termination List files will be upgrading to the Data.HealthCare.gov
platform. These lists will be updated as frequently as daily. Access to
the newly migrated FFM lists will also continue to be available through
the Agents
and Brokers Resources webpage. Agents and brokers can review the RCL
to confirm if they have completed registration and are authorized to
assist consumers in selecting qualified health plans through the FFMs.
News for Federally-facilitated Marketplace
Agents and Brokers - July 2016 Edition (July 18)
The July
edition of the “News for Agents and Brokers” newsletter is available.
See this newsletter for information on upcoming webinars, description of
new resources available via the Agents
and Brokers Resources webpage, a link to the Small Business Health
Operations Program (SHOP) Marketplace LinkedIn webpage, and guidance on
how to help consumers reduce the impact of data matching
issues.
Learn how to avoid creating duplicate CMS
Enterprise Portal accounts, and how to retrieve your FFM User ID and
password (July 19)
See the Quick
Reference Guide: Avoiding the Creation of a Duplicate CMS Enterprise
Account for step-by-step instructions on how you can determine if you
have a CMS Enterprise Portal user account already and how you can
retrieve your FFM User ID and password.
Agents and Brokers: New resources available on the Agents
and Brokers Resources webpage (July 19)
CMS
has posted new resources to the Resources
for Agents and Brokers webpage:
FAQs on closing of
plan year 2016 registration and upcoming plan year 2017 registration posted
in REGTAP (July 20)
Find frequently asked
questions (FAQs) on how the closing of plan year 2016 registration
affects your ability to support consumers until the plan year 2016
Agreements expire on October 31, 2016 on the Registration for Technical Assistance
Portal (REGTAP) website. To access the searchable REGTAP FAQ database,
log in at https://www.regtap.info/
and select the “FAQs” button.
Register now for the
“Summer 2016 PDM for Consumers with Medicaid or CHIP MEC: An Overview of
for Agents and Brokers” webinar on August 5 (July 20)
This webinar will provide an
overview of the summer 2016 periodic data matching (PDM) process for
consumers enrolled in both a Marketplace qualified health plan with
advance payments of the premium tax credit and/or cost-sharing reductions
and minimum essential coverage (MEC) through Medicaid or the Children’s
Health Insurance Program (CHIP). To register for the webinar, log in to www.REGTAP.info.
Annual Income
Threshold FAQ (July 21)
CMS released an FAQ to clarify changes in its household income
verification process. This change will allow more consumers to have their
household income immediately verified by the Marketplace when they submit
an application.
Reminder of Upcoming
"Plan Year 2017 Registration and Training" Webinars
(July 21)
Registration closes soon for
next week’s presentations on Wednesday, July 27 (for new agents and
brokers) and on Thursday July 28 (for returning agents and brokers). See
the “Agent and Broker Webinars” section of the Agents
and Brokers Resources webpage for information about the scheduling of
these and other webinar sessions, and instructions on how to
register.
Contact Us:
- For information
about the FFM agent and broker program, contact the Producer and
Assister Help Desk via email at FFMProducer-AssisterHelpDesk@cms.hhs.gov or
call the Agent and Broker Call Center at 1-855-267-1515 and select
option “1.”
- Direct questions
about a client’s Individual Marketplace plan to the Marketplace Call
Center at 1-800-318-2596.
- Direct questions
about SHOP Marketplace coverage to the SHOP Call Center at
1-800-706-7893.
Centers for
Medicare & Medicaid Services (CMS) has sent this update. To contact
Centers for Medicare & Medicaid Services (CMS) go to our contact
uspage.