This
weekly email summarizes the content of emails distributed by CMS to
agents and brokers during the preceding week to keep you up-to-date on
the Federally-facilitated Marketplaces (FFMs).
As
these sent emails are not posted publicly, to retrieve the complete email
messages, use these email subject lines, dates of receipt (noted in
parentheses), or keywords derived from the summaries to search for them
in your email account. You can also refer to the additional resources
noted as hyperlinks in the summaries to learn more.
Have questions about
MLMS closing for plan year 2016? (July 6)
For answers to your questions
about the MLMS closing, check out the “Myths
and Facts about the Closing of the MLMS” on the Agents
and Brokers Resources webpage. Remember: Plan year 2016 FFM
registration and training for agents and brokers will close on July 15 at
11:59 AM Eastern Time (ET) and it is right around the corner.
Registration Not
Complete: Agent/Broker needs to complete ID proofing (July 6)
Remember: Your plan year 2016
FFM registration is not complete until you complete ID proofing. To
complete identity proofing, log in to your CMS
Enterprise Portal account, then click “Complete Identity Proofing” on
the Agent/Broker Registration Status page and follow the prompts. For
additional information, visit the Agents
and Brokers Resources webpage where you will find a number of links
and documents that will help you to learn more about registering to
participate in the FFMs for plan year 2016.
Upcoming Webinars on
Plan Year 2017 FFM registration and training requirements (July 5)
In
July and August, CMS will present a total of eight sessions of two
different webinars on plan year 2017 FFM registration and training
requirements: one webinar for returning agents and brokers, and another
for agents and brokers who are new to the FFMs. To register for
one of these webinars, please log in to www.REGTAP.info.
If you have questions on the webinar registration process, visit the new
“Agent and Broker Webinars” section of the Agents
and Brokers Resources webpage for more information.
Agents/Brokers:
Information on recent MLMS upgrade and use of vendor confirmation code
(July 5)
The MLMS Profile Page for
Agents and Brokers was updated last week as part of a system upgrade
deployment. This update removed the grey confirmation code box from the
MLMS Profile Page, into which agents and brokers who completed plan year
2016 FFM training with a CMS-approved vendor were instructed to enter a
confirmation code they received from the vendor via email.
Agents and brokers who
complete plan year 2016 FFM training with a CMS-approved vendor until the
MLMS goes dark on July 15, 2016 at 11:59 AM ET will receive instructions
from the vendor and MLMS staff on how to record their completion of the
training curriculum in the MLMS and access the FFM Agreement(s) without
using the confirmation code.
Contact Us:
- For information
about the FFM agent and broker program, contact the Producer and
Assister Help Desk via email at FFMProducer-AssisterHelpDesk@cms.hhs.gov or
call the Agent and Broker Call Center at 1-855-267-1515 and select
option “1.”
- Direct
questions about a client’s Individual Marketplace plan to the
Marketplace Call Center at 1-800-318-2596.
- Direct
questions about Small Business Health Options Program (SHOP)
Marketplace coverage to the SHOP Call Center at
1-800-706-7893.
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