Ranked "Highest Member Satisfaction among Commercial Health Plans in Pennsylvania"
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The results are in.
UPMC Health Plan ranks "Highest Member Satisfaction among Commercial Health Plans in Pennsylvania" - J.D. Power.
As we celebrate our 20th year as a health plan, it is gratifying to be recognized by the J.D. Power 2016 Member Health Plan Study. We strive to set the standard in everything we do, making this recognition by our members even more special.
The J.D. Power 2016 Member Health Plan Study recognized us for providing the "Highest Member Satisfaction among Commercial Health Plans in Pennsylvania". UPMC Health Plan also achieved the highest score in the customer service and coverage and benefits study factors within the Pennsylvania region.
Thank you for your partnership with UPMC Health Plan. We look forward to serving your employees and their family members for the next 20 years - and beyond!
UPMC Health Plan received the highest numerical score among commercial health plans in Pennsylvania in the J.D. Power 2016 U.S. Member Health Plan Study, based on 31,867 responses from nine plans measuring experiences and perceptions of members surveyed from October to December 2015. Your experience may vary.
