Potential Enrollment Delays for December and January Group Customers:

Due to extremely heavy volumes of new and renewing group enrollment, Capital BlueCross anticipates some December and January groups may not have active or updated coverage in our systems prior to their effective dates of coverage.

  • Capital is proactively reaching out to groups that may be impacted
  • Details of the communication plan distribution and sample emails and letters are provided for producer reference

Click here to download the communication.