We are aware some agents and brokers are encountering challenges when trying to access the new Marketplace Learning Management System (MLMS) to complete plan year 2016 agent/broker training. We appreciate your patience as we work to improve your experience.

The following are steps you can take that may be helpful.

1. Please use Chrome or Firefox as your internet browser. You may download them for free using the following links. Internet Explorer is currently producing errors that our technical teams are working to resolve soon.

Download Chrome

Download Firefox

2. Please disable your browser’s pop-up blocker. You can find instructions here, as well as other tips to prepare your computer to use with the MLMS.

3. If you are unable to access the MLMS by clicking the “Access Training” link beside the MLMS listing on the training options page, please try to use the yellow MLMS button in the top left of the screen. See instructions and images below.

If "Access Training" link next to MLMS listing doesn't work (see image below)

Hover over the MLMS access button (top left of screen) and click Training in the drop-down instead (see image below)

If the MLMS access button isn’t visible, click the maximize screen button in the top right of your screen (see image below)