Excellus BlueCross Blue Shield Cyber-Attack

On September 9, 2015, Excellus BlueCross BlueShield announced that their information technology systems were the target of a sophisticated cyber-attack.

  • Capital BlueCross systems were not impacted by, and were not part of, the attack on Excellus’ systems. Capital BlueCross and Excellus are separate and distinct companies.
  • The attack involved BlueCard data on Excellus’ IT system. Members of other Blue Plans, including Capital BlueCross, may be affected if they have received services in the Excellus service area.
  • Capital BlueCross is working with Excellus to identify any impacted Capital BlueCross members. More details will be provided as they become available.

Click here to download the full communication.

2016 Individual Products Training

The 2016 Individual Product Producer Training Presentation is now available on Capbluecross.com in the 2016 Individual Products section of Producer Tools.

Click here to download the 2016 Individual Product Producer Training Presentation.