• A message from Janice
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The end of August may not be the official end of summer, but with school starting and Labor Day approaching, summer is no doubt drawing to a close.  But don’t let that depress you.  The end of summer puts us closer to the start of 2016 Open Enrollment on November 1, 2015.  
  
Sales tip: Now is the perfect time to get all your ducks in a row and be prepared for Open Enrollment by reviewing your Book of Business on Producer World®. This resource gives you the perfect starting point to review your current client list.  While reviewing your Book of Business, be sure to check out other resources on Producer World.  We have some exciting improvements coming to Producer World that we’ll be announcing soon.

The National Association of Health Underwriters (NAHU) has been selected as one of only three vendors to provide the Centers for Medicare and Medicaid Services (CMS)-approved Federally Facilitated Marketplace (FFM) agent/broker training. The training will begin later this summer and the official date will be announced by CMS.

Remember, all agents and brokers must complete the FFM registration and training in order to assist consumers with enrollment through the FFM.

We want to make you aware that some of your clients who received an Advanced Premium Tax Credit (APTC) or income-based cost sharing reduction (CSR) in 2014 may have recently received a notice from the IRS reminding them to file their 2014 federal tax return with Form 8962. They must do this to keep their APTC and/or CSR for the 2016 plan year.

We strongly encourage you to reach out to your clients who may have purchased a health insurance plan through the Marketplace and received an APTC and/or CSR in 2014 to ensure they have filed their 2014 taxes with Form 8962:

• If they have filed their taxes with Form 8962, they don't need to do anything.

• If they have not filed their taxes with Form 8962, they must take action (i.e., electronically file their 2014 return and Form 8962) by the end of August or they will lose their APTC and/or CSR beginning January 1, 2016.

• In addition to your outreach, and in an effort to minimize the impact to these members, we made automated calls the week of August 17th.

If your clients have questions, they can contact the IRS directly at www.irs.gov/aca or 1.800.829.0922 or speak with their tax advisor.

Producer World is the online service center to help you sell Aetna products. Its available 24 hours a day, 7 days a week.  With Producer World you can get quotes, find product and compensation information, check your license status, set up direct deposit, pull your Book of Business reports, view electronic broker alerts, newsletters and even update your email address.

If you're not already registered, register for Producer World today.

As an important reminder, if you sold products on the Federally Facilitated Marketplace (FFM), remind your clients to report any life changes at https://www.healthcare.gov/reporting-changes. Sample changes that need to be reported are:

• Changes to income

• Change of address

• Marriage or divorce

A complete list of changes needing to be reported can be found at www.healthcare.gov. Your clients can report any life changes to the FFM in one of three ways: Online, by phone, or in person.  It is important that clients keep their profile up to date on the FFM to avoid any issues with their coverage, especially if they are receiving subsidies on their plans.

Don’t forget to check back with your existing clients to see if they have friends or family that need a health plan. Word of mouth is an incredibly powerful tool when it comes to finding new clients. Ask for those referrals.  This might jog a client’s memory about a relative’s health plan search or a friend’s need for new coverage thanks to a qualifying event.  Referrals are a great benefit to a strong broker-client relationship.

We are investing in improvements to our commission system.  These enhancements will be behind the scenes and will automate and consolidate data, with the end result being an improved experience for you.  We expect the first round of improvements to go into effect in September and another round in January 2016.

Check out this month's edition of the Achieve Your Healthy^SM Newsletter for consumers. This monthly newsletter contains useful health tips and recipes for your clients. It's also an easy-to-use tool that can help you stay in touch with your clients and help you grow your business. You can share the newsletter by email with your clients, or print it and staple your business card to it to use it as a handout.  Look for a new issue each month.

Below are some health care articles that might interest you. With the constant industry changes, I believe that keeping you informed about health care is important for 2015 and beyond. I encourage you to read the following articles.

Number of Uninsured Has Declined by 15 Million Since 2013, Administration Says Read

ObamaCare to fund nearly 300 new community health centers Read

About your health plan: No Big Changes-for now Read

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This information is intended for brokers only.Aetna individual health insurance plans are underwritten by Aetna Life Insurance Company, Aetna Health Inc., and/or by Aetna Health of Utah Inc. (Aetna).

Coventry health plans are underwritten by Aetna Heath Inc., Aetna Health of Utah Inc. and/or the following affiliates of Aetna Life Insurance Company: Coventry Health and Life Insurance Company, Coventry Health Care of Florida, Inc., Coventry Health Care of Kansas, Inc., Coventry Health Care of Nebraska, Inc., Coventry Health Care of Illinois, Inc., and Coventry Health Care of Virginia, Inc.

Coventry Health Care of Georgia, Inc., Coventry Health Care of the Carolinas, Coventry Health Care of Louisiana, Inc., Coventry Health Core of Iowa, Coventry Health Plan of Florida, Inc., Coventry Health Care of Virginia, Inc., and HealthAmerica Pennsylvania, Inc., plans are underwritten by Aetna Health Inc.

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