The 2016 Highmark Medicare Sales Training and Certification Program is now available for agents who will be to selling (or receiving renewals for) 2016 Medicare products (Medicare Advantage, Medicare Prescription Drug Plan and Medigap).

Below is the customized link for agents selling Medicare products through URL. In addition, all agents will be completing Medigap training as part of their certification to eliminate confusion moving forward.

Access the 2016 URL Highmark Medicare Sales Training & Certification Program

Click here to download the 2016 Sales Sentinel User Guide.

Please note: Highmark will accept AHIP training certifications as fulfillment of the Medicare Core and Fraud, Waste, and Abuse modules. The completion of the AHIP training is not mandatory.

If this is the agent's first time completing the training, they must select "Click Here to Register" to create a username and password. If an agent has completed the training previously, they can sign in using their existing username and password.

As a reminder, agents are required to complete the training and certification program, and pass the exams with a score of 85% or better, prior to selling Medicare products. Agents will be given three (3) attempts at the exams.

To receive renewal commissions on Highmark's Medicare plans for the 2016 plan year, agents must complete the above training and certification program prior to Jan. 1, 2016.

Remember, agents may not market 2016 Medicare products until Thursday, Oct. 1. Enrollment applications cannot be accepted until Thursday, Oct. 15.

Any questions regarding the training should be directed to Gorman Health Group technical support at 1-888-439-3337.