Update: 2015 individual commission payments

Keeping you informed

As you know, our commission team has been working around the clock to ensure your commission payments for 2015 are paid accurately and as scheduled. The commission team has been facing some system issues which have ultimately caused some delays with processing commission payments. We understand the situation and apologize for any inconvenience this may have caused you.

We anticipate the release of your next commission payments in late April and will keep you updated as more payments are processed.

As a reminder, you can only be paid for on-exchange business if you completed and submitted your FFMID certification to us prior to selling Aetna and Coventry One individual health plan policies.

If you have any questions, contact your sales representative, the Aetna National Broker Support Unit at 1-88-54-AETNA (1-888-542-3862) or the Coventry Broker Support Unit at 1-888-440-5277. Representatives are available Monday - Friday from 7:30 a.m. to 6:00 p.m. CT.


If you are affiliated with a General Agent (GA), please contact them directly for your Book of Business or commission statement information.

This information is intended for brokers only. Aetna individual health insurance plans are underwritten by Aetna Life Insurance Company and/or by Aetna Health Inc. (Aetna).

CoventryOne health insurance plans are underwritten by the following affiliates of Aetna Life Insurance Company: Coventry Health and Life Insurance Company, Coventry Health Care of Kansas, Inc., Coventry Health Care of Georgia, Inc., Coventry Health Care of the Carolinas, Inc., Coventry Health Care of Louisiana, Inc., Coventry Health Care of Iowa, Inc., Coventry Health Care of Nebraska, Inc., Coventry Health Care of Illinois, Inc., Coventry Health Plan of Florida, Inc., Coventry Health Care of Missouri, Inc., Coventry Health Care of Nevada, Inc., Coventry Health Care of Texas, Inc., Coventry Health Care of Virginia, Inc., Coventry Health Care of West Virginia, Inc., HealthAmerica Pennsylvania, Inc., Coventry Health Care of Delaware, Inc., or Altius Health Plans Inc. Certain plans are underwritten by Arches Mutual Insurance Company, administered by Coventry Health Care of Utah, Inc. or Montana Health CO-OP, administered by Altius Health Plans Inc.

Help/Contact us:
If you have any questions, please Contact Us.

We are located at Aetna Consumer Segment, PO Box 91507, Arlington, TX 76015.
©2015 Aetna Inc. The Aetna name and logo are trademarks of Aetna Inc.

Privacy Information | Legal Statement | Program Provisions | Member Disclosure | Aetna Companies: State Directory