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Welcome to the January/February edition of our electronic newsletter Channel Insights - News for the Producer Community.

Inside you will find valuable information to help you successfully serve your customers and grow your Highmark book of business.

Interview with Highmark's President of Health Markets
Meet Mike Sullivan and hear about his perspective, and his goals and vision for Highmark and the producer community. 

Highmark News
Read about the success of Highmark's Quality Blue Patient-Centered Medical Home program. 

Affordable Care Act

  • Highmark is no longer required to send HIPAA certificates of creditable coverage.  
  • Understand the reporting requirements for individuals who purchased coverage for 2014 through the FFM.
  • Individual Market: Learn how you can receive credit for a sale if your client forgot to list you as his agent when he enrolled.
  • Group Business 51+: Make sure you're using the most up-to-date Quote Request Form.
  • Fully insured group clients of all sizes: Don't forget about Highmark's retroactive termination policy for terminating a member's coverage under the group contract. 
Member Engagement
Find out how a year-long member engagement campaign may help with re-enrollment.  
 
Products
  • Learn about three new Flex Advantage vision plans.
  • Help your clients understand Enhanced vs. Standard Benefits levels with this online video. 
  • Familiarize yourself with Blue Edge Dental's 10 limitation changes, which became effective Jan. 1, 2015. 
  • Don't forget that advance notice is required for termination of small group coverage. 
  • Find sales and product materials for small group clients all on this one site. 
  • Meet Highmark's Distribution Channel Operations team and learn how to best contact them. 
  • Don't forget that appointment fees increased for 2015. 
  • Clients who are leaving a Highmark medical plan can still keep their FSA with Highmark. 
  • Learn more about the advantages of various spending account options.
  • Understand what it means to "stack" FSAs and HRAs. 

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